Returns & Exchanges

At Sex 'n Dolls, your satisfaction and privacy are our top priorities; however, due to the intimate nature of our products, we can only accept returns on unopened and unused items within 30 days of delivery. Please ensure all original seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our discreet customer support team via the portal with your order number to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the unopened item in its original packaging and secure it inside a plain, unmarked shipping box to ensure your privacy during transit.

• 3.
  Ship the Item

  Affix the provided return label to the package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our warehouse confirms the product seals are unbroken, we will process your refund to the original payment method within 5-7 business days.