Frequently Asked Questions
Everything you need to know about your shopping experience with Sex 'n Dolls.
Is my package shipped discreetly?
Absolutely. All orders are shipped in plain, unmarked packaging with a generic sender name to ensure your complete privacy and confidentiality.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
Due to the intimate nature of our products, we cannot accept returns on opened or used items for hygiene reasons. However, if a product arrives defective, please contact us within 14 days for a replacement.
Are your products body-safe?
Yes, we prioritize your health and safety. All our products are curated from reputable manufacturers and are made from high-quality, body-safe materials such as medical-grade silicone.
Can I cancel or change my order?
We process orders quickly to ensure fast delivery. If you need to cancel or modify your order, please contact our customer support team within 1 hour of placement.